Contacts for IT Office Systems
Desktop Support
Each program office has an associated Customer Account Manager (CAM) within the Office of the CIO, who is the point of contact for all information. The following table lists the responsible CAM for each program office and function.
| Org. Code |
CAM Lead |
Telephone |
Alternate/Partner |
Telephone |
| AB |
Dee Barnes |
202-586-0194 |
Angela Powers |
202-586-1036 |
| CI |
Gloria Paige |
202-586-9026 |
Frances Woodard |
202-586-0666 |
| CN |
TBD |
202-586-6095 |
TBD |
301-903-5413 |
| DNFSB (DR) |
Dee Barnes |
202-586-0194 |
Angela Powers |
202-586-1036 |
| ED |
Alton McPhaul |
202-586-1342 |
Jeff Williams |
202-586-1305 |
| EE |
Gloria Paige |
202-586-9026 |
Frances Woodard |
202-586-0666 |
| EH |
Gloria Paige |
202-586-9026 |
Frances Woodard |
202-586-0666 |
| EIA |
Dee Barnes |
202-586-0194 |
Alton McPhaul |
202-586-1342 |
| EM |
Jeff Williams |
202-586-1305 |
Yvette Howell |
202-586-2912 |
| FE |
Don Reed |
301-903-2372 |
Bruce Van Duzer |
301-903-5093 |
| GC |
Angela Powers |
202-586-1036 |
Dee Barnes |
202-586-0194 |
| HG |
Frances Woodard |
202-586-0666 |
Angela Powers |
202-586-1036 |
| HG-50 (BC) |
Dee Barnes |
202-586-0194 |
Angela Powers |
202-586-1036 |
| IG |
Jeff Williams |
202-586-1305 |
Alton McPhaul |
202-586-1342 |
| IM |
Penny Gardner |
301-903-5413 |
Bruce Van Duzer |
301-903-5093 |
| LM |
Yvette Howell |
202-586-2912 |
Nancy Freeze |
301-903-2127 |
| MA (Formerly ME), CF, HR |
Dee Barnes |
202-586-0194 |
Angela Powers |
202-586-1036 |
| ME-70 (Exec. Sec.) |
Dee Barnes |
202-586-0194 |
Angela Powers |
301-903-1036 |
| NE |
Yvette Howell |
202-586-2912 |
Nancy Freeze |
301-903-2127 |
| NNSA |
Don Reed |
301-903-6095 |
Bruce Van Duzer |
301-903-2372 |
| OE (Formerly TD & EA) |
Frances Woodard |
202-586-0666 |
Angela Powers |
202-586-1036 |
| PA |
Gloria Paige |
202-586-9026 |
Frances Woodard |
202-586-0666 |
| PI |
Yvette Howell |
202-586-2912 |
Jeff Williams |
202-586-1305 |
| RW |
Jeff Williams |
202-586-1305 |
Yvette Howell |
202-586-2912 |
| S1 & ME-2.2 |
Yvette Howell |
301-903-2912 |
Dee Barnes |
301-903-0194 |
| SC |
Don Reed |
301-903-2372 |
Nancy Freeze
Xavier Davis |
301-903-2127
202-586-4013 |
| SP |
Penny Gardner |
301-903-5413 |
Bruce Van Duzer |
301-903-5093 |
Special Projects
- SLA Management - Gloria Paige
- Budget - Bruce Van Duzer/Gloria Paige
- Workstation Refresh - ALL
- Consolidated Business Center - TBD/(Formerly Dave Biser)
- Sprinkler - Dee Barnes
- Section 508 - Alton McPhaul
- Subtask Monitor DIM3 - Don Reed
- Subtask Monitor DIM7 - Penny Gardner
- Subtask Monitor DIMA - (ODCs) Penny Gardner
- Lexis Nexis - Yvette Howell
- System Owner Tivoli - Nancy Freeze
- C-LAN - Penny Gardner
- Software Licenses - Yvette Howell
- Working Capital Fund - Penny Gardner/Don Reed
- APR’s FORS - Angela Powers/Frances Woodard GTN-Bruce Van Duzer/Don Reed
(Xavier Davis to assume IM IT APR function from IM-10’s Nancy Peltz who retired recently.)
- Training - Nancy Freeze/Xavier Davis (Backup: Gloria Paige/Penny Gardner)
- Multifunction Copiers - IM-30 policy lead; Penny Gardner: customer service liaison
- Web Conferencing, etc. Pilot Activities - Xavier Davis
Have any questions? Call the CSC Helpdesk at 301-903-2500 or send an email to csc.helpdesk@hq.doe.gov.
Last Reviewed: 9/20/2007
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