System Administration
The systems and expertise needed to build, deploy and operate servers is complex and require substantial technical and administrative investments.

Application Hosting offers comprehensive administrative services designed specifically to support an enterprise hosting environment. Our Server and Device Administration capabilities include: Hardware Administration, Software Administration and, if needed, Application Administration.

Backup and Recovery
A well planned backup strategy is the most effective way to protect your data. With the hostile cyber-environment we work in today, properly backing up and storing your data has never been more important.

Application Hosting Environment provides complete backup, storage and retrieval service for your data based upon backup best practices. Our services include:

We perform all backups network, and can schedule full, incremental or differential backup procedures. If the need arises, we can quickly increase the frequency and scope of data backup and storage activities.

We offer a number of data storage alternatives, including on and off-site storage with reliable security. Storage devices can be deployed to meet the needs of your high-volume, high-value data backup applications.

Data Center
We monitor the status and efficiency of all HVAC, power generation, security, management and support systems. We also track the health of servers, firewalls, load-balancers and other platform components.

Applications and Databases

We employ systems to capture data that reports on the health of your application and database.

The Application Hosting Environment is 100% C&A’d in accordance with DOE and NIST guidance and directives.

Infrastructure
The data center and includes traditional locks and access controls and surveillance systems. Robust fire suppression, HVAC, power feeds, hot-swappable servers and routers are available in the event of an outage. Background checks and certifications ensure the integrity of all personnel working in the datacenter.

Network
Our network incorporates Intrusion Detection Systems to protect against external threats.

Firewalls are managed by security specialists. Network security features also include multi-level privileges, OS lockdowns, centralized authentication and device change logs.

Hardware
All Operating Systems are loaded, hardened and managed to ensure proper security — we guarantee hardware availability.

Applications
Our security process also addresses the inherent vulnerabilities of applications, including enterprise databases, Solaris, Microsoft IIS, Apache, Linux, FTP servers, DNS and streaming media. We implement firewalls and deactivate non-essential features to further protect applications.

Security Patching
By constantly updating our security systems, we ensure optimum protection for our customers. We monitor and address emerging threats, and quickly process and apply new security patches using automated tools

Security Teams
To ensure a fast response to a security event, qualified personnel are available 24x7x365.

Last Reviewed: 7/14/2006